Return Policy
We want you to love your purchase. If something isn't right, here's our policy:
Returns: We accept returns within 30 days of delivery for items that are damaged, defective, or significantly different from what was described.
How to Request a Return:
1. Email support@kifly.store with your order number and a description of the issue
2. We'll review your request within 1-2 business days
3. If approved, we'll send you a return shipping label
4. Once we receive the item, we'll issue a full refund to your original payment method
Refund Processing: Refunds typically appear in your account within 5-7 business days after we process the return.
Non-Returnable Items: For hygiene and safety reasons, certain wearable items (such as health rings worn against the skin) cannot be returned unless they arrive defective.
Damaged on Arrival: If your item arrives damaged, please send a photo to support@kifly.store within 48 hours and we'll send a replacement or issue a full refund — no return needed.
Questions? Contact us at support@kifly.store and we'll take care of you.